We’re here to help
As a resident at one of Concert’s properties, you are supported by our signature service, Concert On-Call.
Our Concert On-Call staff are prompt, polite and reliable, and will work hard to resolve your repair and maintenance requests in a timely manner. To submit a service request, please complete the form below with as much detail as possible.
Make a Service Request
Emergency Contacts
An emergency is a situation requires immediate attention that cannot wait until the next day. Please find the relevant emergency building contact below. In the case of a fire or break in, please call 911 first – but do contact us afterward.
Metro Vancouver
| Rental Property | Contact Number |
|---|---|
| 600 Drake | 604.891.9977 |
| Axis | 604.891.9934 |
| Cassiar Court & Parkside Village | 604.891.9992 |
| Collingwood Village | 604.891.9933 |
| Fraser Pointe | 604.891.9989 |
| The Westridge | 604.891.9994 |
| Whitgift Gardens | 604.891.9993 |
Greater Toronto
| Rental Property | Contact Number |
|---|---|
| Jazz | 1.877.646.9709 |
| Motion | 416.631.2192 |
| One32 | 416.631.2045 |
| Prelude | 1.877.295.7483 |
| Village Gate West | 1.877.431.6819 |
Victoria
| Rental Property | Contact Number |
|---|---|
| Capital Park Heritage Homes | 1.866.572.8276 |
| Capital Park Residences | 1.866.572.8276 |
| The Q Apartments | 1.866.572.8276 |